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Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the client is used solely for the purpose of completing orders. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  We do not store credit card numbers.
We do not share any of your personal information with anyone.

Return Policy

 100% Satisfaction Guaranteed
We take enormous pride in the highest quality of our products and customer service. If you are not completely thrilled with your order, please contact us immediately so that we can remedy the situation.  We accept returns for non-edible items if you contact us within 7 days.  Edible items are non-returnable for health reasons however, we want you to be completely satisfied, so please contact us, 1-877-473-5063, if there is a problem.  Our goal is to make you happy.  All authorized returns will be refunded at the original purchase price, plus any applicable sales tax in the original payment method.

Shipping and Handling

Shipping charges are automatically calculated in the shopping cart.  For custom gifts and large volume orders, shipping charges will vary.  As part of the customization process, we will inform you of exact shipping charges.

We do our best to package and ship our chocolate gifts to avoid damage .  If there is a problem with your order due to improper handling, please contact the carrier first.  If they do not resolve the problem, contact us and we will do our best to help.  Please click here for shipping and handling details.


Delivery Times
Orders are processed within 24 hours.  Delivery time is typically within 4 business days for orders shipped via Priority Mail and 7 to 10 business days for orders shipped via UPS.  We will ship via overnight or 2nd day upon request.  The extra charges for rush delivery will be added to your order.  If you have specific delivery requirements, please indicate them on your order or contact us via email at support@chocolate2die4.com or call 1-877-473-5063.

 Delivery Policies
• Deliveries can be made to the United States only

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Many products are shipped directly from the factory.  Orders of multiple items may be shipped separately in partial shipments.

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Our products can be delivered using Over night, Two Day, Next Day or Saturday Delivery service.  These services have an additional charge from the carrier and are passed on to the customer.

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UPS assesses a $10.00 fee for each incorrect delivery address. Any changes to address information AFTER the order has been shipped will result in a $10.00 charge to your credit card. All addresses MUST be complete with the correct name, company name, street number, apartment/room/suite number, building number, floor number, city, state and zip. UPS cannot change an address in mid route, but can once the first attempt at delivery has been made.

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Once an order has been shipped it cannot be cancelled unless there is a problem with that order.

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Orders being sent to Alaska and Hawaii are available for an additional $10.00 and must be shipped 2nd Day Air.

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We are unable to process orders for delivery to P.O. Boxes, FPO’s or APO ’s.

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For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next day. This is up to the discretion of the driver.

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For business deliveries, if the business is closed or not accepting deliveries, delivery will be re-attempted the next business day.

• Hospital & Hotel deliveries — Please make sure the recipient is still in the hospital or hotel before scheduling the delivery. Verify hospital and hotel shipping & receiving hours of operation prior to shipping. We advise that you call on the expected date of delivery and make sure that your recipient receives the gift.

Still have Questions?
If you have any questions about our products or need help placing your order, feel free to contact us anytime via email at support@chocolate2die4.com or call toll free 1-877-473-5063.

Thank you for visiting Chocolate 2 Die 4!

 

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